FieldFaktorHelp Center
In the field

Field App

Work projects from your phone at field.fieldfaktor.com — capture photos with Guided Capture, document findings, answer the Closing questions, and generate reports on site.

Field app tour

A walk through the field app — the projects screen, the bottom navigation, and the ten tabs inside every project workspace.

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Create a project

Start a new project from the + button — the homeowner, the property address, and the details that carry into your report.

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Details and the Interview

Keep the customer record straight on the Details tab and add optional context on the Interview tab — both feed the report.

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Start an inspection

Open the Inspection tab, clear the Before You Begin photos, and learn how visits and trips organize everything you capture on site.

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Guided Capture (the camera)

The full-screen landscape camera that files every photo to the right slot with the right caption — the screen, the controls, the damage tray, and video.

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Interior rooms

Add floors and rooms to the interior inspection — scan them with LiDAR or add them by hand — then photograph each room and label what you find.

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Other structures and personal property

Add detached buildings, fences, pools, and other structures to the inspection, and document the homeowner's damaged belongings photo-first.

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Photo Review

Browse every photo on a project by area, visit, or before/after pair — then fix labels, descriptions, and markup before anything reaches a report.

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Completion photos

Re-walk the property after the work is done with a checklist built from what the inspection found — every after photo pairs with its damage photo automatically.

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Weather and the Hail Report

An address-specific hail history from HailBrief, pulled automatically where it has coverage — read it on the Weather tab and find the PDF in Documents.

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Log, field notes, and scope notes

The Log tab keeps the project's running history; the Field and Scope Notes tab holds your notepad, measured quantities, and a shareable PDF.

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Documents and upload links

Where generated reports and uploaded files live on a project, and how to text or email the customer a secure upload link.

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Closing and Final Pass

Work the Closing tab's Final Pass checklist — clear every item needing attention, answer the three assessments, and confirm the report conclusion.

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Generate reports

Mark the inspection complete, review the exact report text section by section, and generate the FieldFaktor Inspection Report and Photo Report with one tap.

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Working offline and sync

What works without signal, what needs a connection, how to read the sync pill, and how to control when photos and videos upload.

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Account and settings

Everything on the Account screen — profile, team invites, upload preferences, notifications, password, appearance, and account deletion.

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